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OTC Modules

Dive into our pharmacy OTC online training courses to learn more about how you can provide better services for customers from first aid to footcare.

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Challenge your thinking on warts and verrucas

Discover different treatment options for warts and verrucas and when to recommend them to your customers, based on their individual needs

03 Oct 2022 , 10 Min Module

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Eyes & ears

Eye care

Good vision doesn't always mean the eyes are healthy. Pharmacy teams can remind customers to take care of their eyes and provide product recommendations and advice for common conditions.

14 Aug 2022 , 15 Min Module

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What is Vaginal Atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

29 Jul 2022 , 10 Min Module

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What is Gina

Learn about how Gina works and who can use it

28 Jul 2022 , 10 Min Module

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Gina Supply Considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

28 Jul 2022 , 10 Min Module

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Gina Support Tools

Understand the path to purchase in the pharmacy and the tools available to support supply decisions

28 Jul 2022 , 10 Min Module

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Tackling myths about diarrhoea

This short video explores the myths around diarrhoea management so you can better support customers who are affected

13 May 2022 , 5 Min Module

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Managing hay fever: help meet your customers' needs

This module will improve your hay fever knowledge, helping you to understand its impact on sufferers and recommend the right products to ease symptoms

25 Apr 2022 , 15 Min Module

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Gastrointestinal

Oral rehydration: a pharmacy guide

Understand the important role oral rehydration products play in helping prevent dehydration after illness

03 Sep 2021 , 5 Min Module

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Digging deeper into EPs

Explore the interactive brain to learn about psychological causes of EPs

31 May 2021 , 8 Min Module

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Musculoskeletal & joint diseases

A new approach to osteoarthritis and joint pain

When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.

26 May 2021 , 14 Min Module

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Indigestion update

Update your knowledge on indigestion with this short video and discover a new dual-action product you can recommend.

22 Mar 2021 , 3 Min Module

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Next-level parasite protection for dogs

Explore the FRONTLINE Tri-Act® active pack to learn about next-level parasite protection for dogs.

09 Mar 2021 , 10 Min Module

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Pyrocalm Control: Heartburn & Acid Reflux

Use these training materials to be confident recommending PPIs to help customers suffering with heartburn and acid reflux, and understand the opportunities OTC omeprazole 20mg offers both customers and pharmacies 

1 Min Article

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OTC Omeprazole tablets 20mg: an opportunity for pharmacy

This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.

22 Nov 2019 , 10 Min Module

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Men's health

VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

20 Nov 2019 , 10 Min Module