There are none so deaf ...
You may have seen the report of the Pharmacy Voice audit of the non-supply of OTC medicines. Itâ€™s fascinating. The audit was conducted in over 5,000 pharmacies and analysed situations in which a decision was made not to sell an OTC medicine that a patient/customer had requested. In nearly two-thirds of cases, the reasons for not supplying were either because advice was given instead, or an onward referral was made to other healthcare providers or services; over 20 per cent were referred to their GP or out-of-hours GP service, a further 5 per cent to a walk-in centre, and 1 per cent to the local A&E department.
2 Min Article