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Welcome to Bayer Learning. Here you will find a range of category, business and product-focused learning resources designed to help you support customers with their self-care. Whatever your preferred learning style, we have a range of training tools to support you in your pharmacy practice and customer service, from bite-sized video learning to more in-depth training.
Business Fit for the Future
For managersMake it count

Explore insights into the customers of today and see how you can adapt your approach to engage with customers in order to grow your business.

15 min learning module
For team membersMake it count

Discover insights into the customers of today and see how you can adapt your approach to engage with customers more effectively.

15 min learning module
Taking a customer FIRST approach

Every interaction you have at the counter matters. These videos will help you to deliver a first-class service to all your customers.

3 min video
Using technology to drive your business

How to make the most of technology and the commercial opportunities it offers your pharmacy business.

10 min learning module

Let’s talk tech

Learn how to use technology to boost efficiency and benefit every part of your business, from at the counter to your dispensary.

3 min video
Retail ready

Find out what customers look for in their local pharmacy and how to apply this learning to your own pharmacy store.

10 min learning module
Virtual pharmacy

Step into your customers’ shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.

3 min video
Useful resources
Understanding your pharmacy shoppers
Customer types activity template
Women's Intimate Health
Bacterial vaginosis (BV): Test and treat

This module is designed to help you have conversations with customers about Canestest and Canesbalance Bacterial Vaginosis Vaginal Gel.

5 min learning module
Advising on thrush treatment

Discover the distinctive benefits of different combination products and how to find the right treatment option for your customer.

3 min video
Treating thrush in the pharmacy

Learn more about thrush symptoms and treatments you can recommend to help ease them.

2 min video
Useful resources
Women's Intimate Health Booklet
Customer Conversations prompt card
Product advice card
Allergy
Relief from the nasal symptoms of allergy

Learn about Clarinaze Allergy Control 0.05% nasal spray, how it fits alongside current treatment options, and when to recommend.

5 min learning module
Managing allergy symptoms

Learn how to help customers manage hayfever with Clarinaze Allergy Control 0.05% nasal spray.

2 min video
Skincare
Understanding the impact of dry skin conditions

Learn about the emotional impact of dry and eczema-prone skin, and confidently recommend products for skin treatment and maintenance.

10 min learning module

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