A recent NPA survey revealed that 86 per cent of pharmacists are likely to cut staffing levels in the coming months. A further 76 per cent could be forced to reduce services due to cash flow challenges.
Funding cuts will mean significant changes for pharmacists and support staff. The immediate reaction may be to reduce the number of employees or cut back on training resource to save money, but it may have the opposite effect in the long term.
Addressing the funding cuts will be no mean feat, but that’s not to say that the go-to plan should be to slash staff numbers and adopt radical new strategies. This is in fact counterproductive for a successful, sustainable business plan.
The long-term benefits of upskilling pharmacy employees are immense. Having skilled support staff on hand is invaluable when it comes to providing added value to customers and gaining an edge in a highly competitive market.
Equally, running a successful business requires strategic planning, and pharmacists need the head space to plan properly. Having support from staff in managing the day-to-day business, running retail offers and setting up services like MURs will help free up pharmacists’ time to do this successfully.
Tips around motivation, targeting training topics, and scheduling training include:
Equally, having support to manage the day-to-day business, running retail offers, and setting up bespoke services like MURs, will free up pharmacists’ time to focus on other areas.
The long-term benefits of upskilling pharmacy employees are immense
There is a wealth of information and resources available from Numark to help members in setting up and expanding into new services. Members can receive support and guidance on training, marketing and choosing the appropriate equipment and resource.