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New research from the PAGB shows that people are still visiting a doctor instead of a pharmacist for self-treatable conditions.

It shows that a third of people (32%) visit the doctor for seasonal conditions like sore throats, with some even exaggerating the severity of their symptoms to fast-track an appointment. 

John Smith, chief executive of PAGB believes more needs to be done to change people's behaviour.  €With peak cold and flu season now upon us, it is crucial people have a better understanding of when they should visit their GP or A&E, and when advice and treatment from a local pharmacist would be more appropriate," he said. "This would save the individual time and could also free up an appointment for someone who really needs it.€

The survey found that a quarter of people (24%) said they need more education about how to identify and treat common self-treatable conditions and 28% said a better understanding of the pharmacist's qualifications would help them feel more confident to trust their advice. Nearly half (49%) said they would be more likely to visit a pharmacist, instead of a GP, if they knew how much time and money it could save them.

Community pharmacist and secretary of the North East London Pharmaceutical Committee, Hemant Patel commented: €The research findings highlight the need for greater awareness of the benefits community pharmacies can offer to them.€