Your Questions Answered

A selection of recent members’ questions speci cally on the GDPR which came into effect on Friday 25 May that were answered by the NPA’s pharmacy team


Dispensing errors involving delivery drivers made up 5% of incidents reported to the NPA in the first three months of 2018.

Stamping out bullying at your pharmacy

We would hope that school bullies would grow out of their bad habits when they become adults, but unfortunately bullying does occur in the workplace.

NPA fundraising for Pharmacist Support

The National Pharmacy Association is selling an exclusive range of Community Pharmacy Works clothing items, including socks, cufflinks and t-shirts, with all proceeds going to the charity Pharmacist Support. 

Business compliance

The NPA has launched a resource to help contractors comply with a General Data Protection Regulation (GDPR) requirement to appoint a data ‘expert’ within the team.

Help with social media

If you are not using social media to promote your pharmacy then it’s high time to start thinking about it. If you do have any social media accounts, then you may understand how much of a powerful and cost free tool it is.


Pharmacy cuts back in the spotlight.

Monthly planner - June 2018

Things to do and things to know in community pharmacy across the UK.

Snap to it!

Saam Ali explains how Snapchat can draw a new demographic to your pharmacy.

NHS Choices: mission-critical

Saam Ali emphasises just how important your NHS Choices entry is.

Availability of adrenaline auto-injectors

Tell patients not to worry - other brands are available.


The NPA frequently responds to policy consultations on behalf of members.

Your questions answered - May

A selection of recent members’ questions specifically on GDPR.


A fundamental requirement for General Data Protection Regulation (GDPR) implementation is staff awareness.

Getting to grips with the Falsifed Medicines Directive (FMD)

The UK FMD Working Group for Community Pharmacy, which the NPA works closely alongside, recently published guidance called The Way Forward for FMD in Community Pharmacy. It is crucial reading for every pharmacy team to help them prepare for the new directive.

Employment status - top tips for pharmacy employers

Laura Chalkley from NPA’s employment law advisory service team, Ellis Whittam, looks at the importance of employment status and what to watch out for with your locums.

CEST review – have you received an HMRC letter?

Contractors are advised to give this letter urgent attention.

MMR push as measles outbreaks prompt concern

Measles outbreaks across England have led Public Health England (PHE) to raise awareness of the importance of the MMR vaccine.


Jignesh Patel looks at some of the issues around starting a vaccination clinic.


Local pharmacies can ease the NHS access crisis.

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