Make it Count: Manager version

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Make it Count: Manager version 15 Min

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Make it Count: Manager version

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15 minute module

make itcount

Putting customers first in every interaction

Learning Objectives

Understand recent research about how customer behaviour is changing
Have a greater appreciation of customer-first service and the potential business benefits
Be equipped to support your team to sell well and deliver the best service

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Produced by Bayer Consumer Health working together with CIG Healthcare Partnership. © CIG Healthcare Partnership 2020.

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Independent Community Pharmacist is THE title for independent pharmacy teams across the UK. It asks the questions independents want answered – informing them and holding those in power to account.

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