NOTE: For full interactivity when using a mobile phone, rotate the screen to landscape without expanding the video to full screen.
When selling VIAGRA CONNECT® to a customer, this is an opportunity to provide him with appropriate advice.
In the video above, you were asked to make some notes about what advice you would give to each of the men. First click on the 'Advice for all men' tab to find out what advice should be given to all men purchasing VIAGRA CONNECT. Then click on each of the case notes tabs to see if the advice you would give matches what is in each customer's notes.
ADVICE FOR ALL MEN
Supplying VIAGRA CONNECT
Provide appropriate information about using VIAGRA CONNECT (see the Pharmacy Checklist). Advise your customer to make an appointment to see his GP within six months of first receiving VIAGRA CONNECT.
General lifestyle advice
You can use this as an opportunity to provide general lifestyle advice, such as eating a healthy diet, keeping active, limiting alcohol consumption and, if they smoke, considering stopping.
CASE NOTES: ADAI
Stress and anxiety
If Adai is showing signs of being overwhelmed and very anxious, you could refer him to his GP or provide him with details of mental health charities, organisations and support groups where he can get support. You could also discuss the benefits of relaxation techniques, meditation and mindfulness to help relieve stress and anxiety.
Regular health checks
Erection problems could be an indicator for cardiovascular risk. You could suggest that he has regular blood pressure, cholesterol and blood sugar checks.
CASE NOTES: IAN
Regular health checks
As Ian may have several medical conditions it is important that he has regular blood pressure, cholesterol and blood sugar checks.
Ian has mentioned losing weight; you could signpost him to a local weight management support group where he can get support and advice.
CASE NOTES: JEFF
You could signpost Jeff to useful websites or other resources where he can find out more about erection problems and how to overcome performance anxiety.
Concerns about efficacy
You can advise Jeff that VIAGRA CONNECT won't give him an erection without stimulation and if he isn't sexually aroused.
For most men, VIAGRA CONNECT will work the first or second time they try it. For those who have not been able to have sex for a while, it may take additional attempts to obtain maximum benefit.