Managing sore throats



Effectively managing sore throats

Pharmacists and pharmacy teams are often the first port of call for minor ailment queries when customers are feeling unwell. Being at the forefront of healthcare is a great opportunity to add value and offer additional health advice when appropriate. A good example is the management of sore throat, where you can recommend an appropriate product to your customers as well as providing them with self-care advice to manage their symptoms.


  • Learn how to manage sore throats in the pharmacy
  • Be able to provide appropriate self-care advice to your customers
  • Recognise when to refer a customer to the pharmacist or GP.

Product information available at the end of the module

Content developed by Viatris working together with CIG Healthcare Partnership.
© 2021 CIG Healthcare Partnership
DIFF-2021-0023  Date of preparation: November 2021
Adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store.
Adverse events should also be reported to Pfizer Medical Information on 01304 616161.

Originally Published by Pharmacy Magazine

This website is for healthcare professionals, people who work in pharmacy and pharmacy students. By clicking into any content, you confirm this describes you and that you agree to Independent Pharmacist's Terms of Use and Privacy Policy.

We use essential, performance, functional and advertising cookies to give you a better web experience. Find out how to manage these cookies here. We also use Interest Based Advertising Cookies to display relevant advertisements on this and other websites based on your viewing behaviour. By clicking "Accept" you agree to the use of these Cookies and our Cookie Policy.